Right of withdrawal
Below you will find instructions on the requirements and consequences of the statutory right of withdrawal for shipping orders for consumers. A contractual granting of rights going beyond the law is not associated with this. In particular, the statutory right of withdrawal is available to non-commercial resellers.
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.
In order to exercise your right of withdrawal, you must inform us (equipe4brandsGmbH, Gansäcker 20, 74321 Bietigheim-Bissingen, phone 0800 675 670 6, fax 0800 735 412 2, email: office@equipe4brands.de) by means of a clear declaration ( e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory.
In order to meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of the withdrawal
If you withdraw from this contract, we will give you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than that offered by us, have chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged fees for this repayment. We can refuse to repay until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. p>
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
Exceptions to the right of withdrawal
There are legal exceptions to the right of withdrawal (§ 312g BGB), whereby we reserve the right to refer to the following provisions with you:
A right of withdrawal may expire prematurely in the case of contracts for the delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, as well as for contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery. Individualized articles cannot be exchanged.
Sample for the withdrawal form
The "sample cancellation form" mentioned in the cancellation policy can be found below.
Sample withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
- Anequipe4brandsGmbH, Gansäcker 20, 74321 Bietigheim-Bissingen, Fax 0800 735 412 2, E-Mail: office@equipe4brands.de:
- I / we (*) hereby revoke the from contract concluded with me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
- Ordered on (*) / received on (*)
- Name of / the consumer (s)
- address of the consumer (s)
- signature of the consumer (s) (only when notified on paper)
- date
_____
(*) Cross out what does not apply.